For Both Username and Password:
1. Sign into your profile
2. Hover over the thumbnail image in the top-right corner of the screen and click "Edit Profile."
For changing your Username:
3. Under "Account settings," which is located on the left-hand side of your screen, you can update your "Profile Information" which includes your Beauty Advisor username. From there you are able to change or update your username.
For changing your Password:
3. Under "Account settings", click on "Password". From there, you will be able to reset your password anytime you need to.
When you hit update at the bottom of the screen to save your changes, if you notice that for some reason they didn't save, there are required fields that you may be missing in the Edit Profile screen. Look out for red error message writing that will let you know what needs to be filled in.